Axel Remote Management V2 Manual do Utilizador Página 1

Axel Remote Management Version 2 Administration Software for Axel Terminals and Office Servers May 2009 - Ref.: AxRM2E-16

4 Axel Remote Management This chapter gives details of installation and removal procedures. 2.1 - PREREQUISITES AxRM is certified for Windows

Axel Remote Management 5 The first window is a language selection box: Click on [OK] to continue:

6 Axel Remote Management To continue the installation click on [Next]. The option to enter a different location for AxRM is offered: Click on

Axel Remote Management 7 The default program group is "Axel Tools". Click on [Next] to accept and continue the installation: Click on

8 Axel Remote Management Click on [Install] to start the installation. The installation is completed after the files have finished copying: Th

Axel Remote Management 9 2.4 - REMOVAL IMPORTANT: before uninstalling AxRM, stop the background auto-configuration service. See Chapter 6.2. To

10 Axel Remote Management - 3 - LAUNCHING THE SOFTWARE

Axel Remote Management 11 This chapter covers AxRM’s setup and startup operation. Note: To facilitate reading this document will refer to the Axe

12 Axel Remote Management 3.2 - NAMING THE DATABASE AND SETTING ITS LOCATION AxRM maintains a database of the Axel terminals. This database is

Axel Remote Management 13 Enter the password to continue. 3.4 - IMPORTING TERMINALS FROM AUTO-CONFIGURATION The Auto-Configuration function allow

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14 Axel Remote Management 3.5 - WARNING MESSAGE AxRM can be configured to 'listen' for DHCP requests sent by existing and virgin Axel

Axel Remote Management 15 Example: Actions possible on the tree structure: - Left click: selects one or more elements of the tree structure - R

16 Axel Remote Management ☺: depending on whether a terminal or folder is selected different information is displayed: - A folder: terminal typ

Axel Remote Management 17 - 4 - MANAGEMENT OF THE DEVICE DATABASE

18 Axel Remote Management This chapter describes the creation and the handling of the database. The terminal database is presented in the form

Axel Remote Management 19 4.2 - MANAGEMENT OF THE DATABASE The terminal database can be logically organized by adding directories and sub-directo

20 Axel Remote Management It is possible to move a terminal by dragging and dropping or using the contextual menu (click right) to delete or re

Axel Remote Management 21 Here is the icon and dialog box: icon a) Step 1 - Check the Terminal At this stage AxRM has received a DCHP request,

22 Axel Remote Management This step checks to see if the terminal already has an IP address (obtained either from a DHCP server or has previous

Axel Remote Management 23 c) Step 3 - Set-Up the Terminal This step is optional: the terminal may be configured by the usual AxRM administration

WARNING This documentation describes the Axel administration software. It is assumed that the reader is familiar with the Axel hardware. For mor

24 Axel Remote Management Here is the icon and dialog box: icon Three methods are available to scan the network: - An SNMP broadcast is sent

Axel Remote Management 25 However it does have the following restrictions: - Only Ax4000 and M75 are detected. - The broadcast may be limited to

26 Axel Remote Management d) Adding terminals to the Database After the scan all terminals discovered are listed: The status is given for each

Axel Remote Management 27 4.3.3 - Adding Terminals Manually A terminal can be added manually to the database. In this case certain information is

28 Axel Remote Management 4.3.4 - Modification Terminal characteristics can be changed from the Horizontal menu [Action]-[Edit this device], or

Axel Remote Management 29 If the "Update Terminal with this new ID" tick box is selected the terminal will be updated and rebooted (con

30 Axel Remote Management 4.4.2 - Importing "AxRM V2" Database A previously exported V2 database (see previous chapter) can be impor

Axel Remote Management 31 The fields offered by AxRM can be changed. Then press [Next]. c) Step 3 - Importing Devices Terminals contained in the

32 Axel Remote Management However the V1 database can be imported and converted using the [File]-[Import/Export]-[Import AxRM V1 Database] comm

Axel Remote Management 33 - 5 - TERMINAL ADMINISTRATION

TABLE of CONTENTS 1 - INTRODUCTION ...1 2 - INSTALLATION / R

34 Axel Remote Management This chapter describes how to select one or more terminals from the database on which to perform management operation

Axel Remote Management 35 Examples according to the type of element selected in the tree structure: A single terminal is selected: Terminal selec

36 Axel Remote Management Once selection is made use the contextual menu or toolbar buttons to choose and carry out operations required. 5.2 -

Axel Remote Management 37 During the execution of the command (click [Run Command]) the dialog box shows the status of the command. Depending on

38 Axel Remote Management Below is the icon and corresponding dialog box: icon Note: the displayed information is obtained by running automat

Axel Remote Management 39 ☺: for each screen session and each auxiliary port an indicator shows the connection status (green when connected, gray

40 Axel Remote Management The [Display Set-Up and Statistics] shows dialog box where the set-up data and the statistics data can be consulted a

Axel Remote Management 41 Below is the icon and corresponding dialog box: icon To save this information in a file, tick the "Output to a f

42 Axel Remote Management In this example statistics for several terminals are displayed. (Terminals shown in the ‘Select the Device’ window) C

Axel Remote Management 43 Below is an example of the setup data file of a terminal: If multiple terminals are selected use the ‘Select the Devic

4.4 - IMPORT/EXPORT FUNCTIONS... 29 4.4.1 - Exporting the Database...

44 Axel Remote Management Below is the icon and corresponding dialog box: icon Select the target from the "Resource to reboot": -

Axel Remote Management 45 Below is the icon and corresponding dialog box: icon The name of the set-up file must be given in the "Set-up Fi

46 Axel Remote Management The fields "Force new name", "Force new IP address" and "Force new netmask" allow a &ap

Axel Remote Management 47 - Download Firmware - Send Configuration (send file generated above) - Reboot (the device). Notes: 1 - If the terminal

48 Axel Remote Management Below is the icon and corresponding dialog box: icon 5.3.1 - Remote Control This functionality allows an administra

Axel Remote Management 49 A window showing the display of the Axel terminal is opened: The display of the terminal is displayed in real time. In

50 Axel Remote Management - An authorization from the terminal user may be requested to allow to remote control connection. 5.3.2 - Interactive

Axel Remote Management 51 This window is automatically closed when the set-up is exited. Note: AxRM provides a pre-tuned telnet client designed s

52 Axel Remote Management - 6 - AUTO-CONFIGURATION

Axel Remote Management 53 This chapter describes the auto-configuration function. The auto-configuration function allows a terminal to automatica

b) Starting the service ...64 c) Stopping the service...

54 Axel Remote Management 6.1 - AUTO-CONFIGURATION SET-UP The setup dialogue box is located in [Advanced]-[Auto-configuration]: The TCP Port i

Axel Remote Management 55 - A criteria of group membership: - By type (terminal model) - By FK code - By a range of serial numbers - By list of

56 Axel Remote Management The "FK20" group is associated with only a firmware file (with the preserve configuration capability enable

Axel Remote Management 57 d) List of serial numbers The "M75C List" group is associated a file set-up. The membership criterion is the

58 Axel Remote Management 6.1.2 - Priority of the groups When AxRM receives an auto-configuration request it determines to which group the ter

Axel Remote Management 59 manually entered. (An ‘unknown’ terminal is one not previously registered in AxRM). (See chapter 6.2.1) This function i

60 Axel Remote Management To start this mode, press the 'Interactive Mode' tab and click on [Run]: The service is stopped by clickin

Axel Remote Management 61 De-activated manual management (default) If manual management is disabled the request is ignored and the status messag

62 Axel Remote Management b) Downloading firmware If the terminal belongs to a group where a firmware file is specified, the download is autom

Axel Remote Management 63 When the entire process completes the terminal reboots and is ready for use. 6.2.2 - Service Mode Select the 'Se

Axel Remote Management 1 - 1 - INTRODUCTION

64 Axel Remote Management Click on [Install the service] to start the installation. b) Starting the service Two files are associated with thi

Axel Remote Management 65 Note: when starting the service an event is recorded in the Microsoft Event Viewer. All subsequent auto-configuration e

66 Axel Remote Management 6.3 - OVERVIEW OF ENTIRE PROCESS When the terminal is switched on for the very first time, the auto-configuration fu

Axel Remote Management 67 - 7 - OTHER FUNCTIONS

68 Axel Remote Management This chapter describes more operations possible with AxRM. 7.1 - ASSIGNMENT OF AN IP ADDRESS The basic functions of A

Axel Remote Management 69 To launch this command select menu [Advanced]-[Set an IP Address to a device]: Step 1 - enter new IP address IP to ass

70 Axel Remote Management After several seconds AxRM will confirm the command executed successfully as below: Important: After the new IP addr

Axel Remote Management 71 7.2.2 - Configuring the BOOTP Server To reach the BOOTP dialogue box select: menu [Advanced]-[Repair a device by BOOTP]

72 Axel Remote Management 7.2.3 - Launching BOOTP to download firmware When all the parameters are given press the [START BOOTP] to start the s

Axel Remote Management 73 7.2.4 - Configuring the BOOTP Server (Advanced) The [Options >>] button gives access to the advanced settings: T

2 Axel Remote Management This chapter introduces the main features of the AxRM software. The AxRM software allows system administrators to mana

74 Axel Remote Management 7.3.1 - Network Parameters Click on the "Network" tab for network parameters and to select language: In or

Axel Remote Management 75 For the XML-based commands an "XML Administration Port" must be specified. The default value is 80. When this

76 Axel Remote Management Axel name) and allows a common set-up file to be used for setting up multiple terminals. When the "GET INFO"

Axel Remote Management 77 7.3.4 - The Database Click on the "Database" tab to access the database parameters: The database parameters

78 Axel Remote Management 7.3.5 - Using a password to protect AxRM Click on the "Password" tab to access the password parameters: If

Axel Remote Management 79 7.3.6 - Remote Access Click on the "Remote Access" tab to access the parameters for remote access features. (

80 Axel Remote Management - Emulator Options: enter the emulator parameters. The %host% and %port% substitution variables allows the Axel IP ad

Axel Remote Management 81 APPENDIX

82 Axel Remote Management This Appendix gives information for administrators who wish to learn more about the abilities and internal workings o

Axel Remote Management 83 The preferred mode for administrative commands is XML. Compared with RSH the benefits of XML are: - Easy firewall admin

Axel Remote Management 3 - 2 - INSTALLATION / REMOVAL OF THE SOFTWARE

84 Axel Remote Management Send Terminal Configuration ping axname To send the set-up: rsh axname setup_send [passwd] < file To reboot autom

Axel Remote Management 85 There are three ways to resolve this issue. 1. Connect the terminal to a non-firewalled PC, (maybe direct with crosso

86 Axel Remote Management A.3 - FORMAT OF THE DATABASE FILE The format of the database file must adhere to the following rules: - The first lin

Axel Remote Management 87 - InfoStatFolder: default folder for information/statistics files. - IPAutoUpdate: automatically updating (or not) Host

88 Axel Remote Management 2. Disable the XP-like menu component in AxRM (V2.3.3 minimum) Run "regedit.exe". Got to [HKEY_LOCAL_MACHI

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